Privacy Policy

BuildFlow Technologies - Effective Date: June 1, 2025

Last updated: June 1, 2025. Your privacy matters to us.

1. Information We Collect

Account Information: When you register, we collect your name, email address, company name, and password.

Profile Information: You may optionally provide your role, country, currency preference, and profile photo.

Project Data: We store project information, checklists, approvals, materials, receipts, photos, and documents you upload.

Usage Data: We automatically collect log data, device information, IP address, browser type, and pages visited.

Payment Information: Payment details are processed securely by Stripe. We do not store your full credit card number.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service

Process transactions and send related information

Send administrative emails such as account confirmations and security alerts

Respond to comments and provide customer support

Send product updates and promotional content (you can opt out at any time)

Monitor usage patterns to improve the Service

Detect and prevent fraudulent transactions and illegal activities

Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Supabase (database hosting) and Stripe (payment processing), contractually obligated to keep your information confidential.

Team Members: Information shared within your company workspace is visible to members based on their role.

Legal Requirements: We may disclose information if required by law or valid legal process.

Business Transfers: In the event of a merger or acquisition, your information may be transferred.

4. Data Security

We implement industry-standard security measures:

Row-level security (RLS) ensuring complete company data isolation

Encryption of data in transit using TLS/HTTPS

Encryption of data at rest

Regular security audits and vulnerability assessments

Access controls and authentication requirements

5. Data Retention

We retain your data for as long as your account is active. If you cancel:

Your data is retained for 30 days after cancellation

After 30 days, your data is permanently deleted

You may export your data at any time before deletion

6. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information

Correction: Request correction of inaccurate information

Deletion: Request deletion of your personal information

Portability: Request your data in a portable format

Opt-out: Opt out of marketing communications at any time

To exercise these rights, contact privacy@buildflowtechnologies.com.

7. Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and analyze Service usage. You can control cookies through your browser settings.

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

BuildFlow is based in the United States. If you access the Service from outside the US, your information may be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email at least 14 days before they take effect.

11. Contact Us

Email: privacy@buildflowtechnologies.com

Website: buildflowtechnologies.com